eBikes by their very nature can in the future  require aftermarket updates and support. This cannot be supplied by All Terrain Cycles at distance; if required the work would have to be obtained from your local Brand Dealership, possibly at extra cost to yourself.

Your eBike will be delivered built, set up and updated.

Minimum personal assembly is required.

Simple, elegant and indispensable: the all-round Bosch-powered bike for every rider.

A bicycle should be simple, adaptable and easy to live with. The Supreme Hybrid Comfort Pro 500's elegant Easy Entry frame – with a wide range of frame sizes so everyone can find their perfect fit – is just the start. A fully enclosed chain and super easy-to-use Enviolo City stepless hub gears – plus powerful Shimano hydraulic disc brakes – reduce maintenance, while the included mudguards help you arrive at your destination clean and tidy. The Bosch Performance drive unit with 500Wh battery is your secret weapon, making light work of any trip. And, of course, there's a luggage carrier, lighting set, lock, kickstand and adjustable stem. You're all set.

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Key Features

• 250W Bosch Motor: Most reliable pedal-assist motor in e-bike industry, capable of sustaining speeds up to 25 km/h
• Hydraulic Disc Brakes: Reliable braking performance to keep you in control, whatever the weather.
• Easy Entry design: Making access simple – and there's a wide range of sizes from 42 to 58cm, to make it simple for anyone to find their perfect fit.

Full Specification

• Frame: Aluminium Superlite, Comfort Ride Geometry, Tapered Headtube, Premium Comfort And Safety, Semi-Integrated Carrier, Fully Integrated Battery, Slider Dropout
• Fork: SR Suntour NEX-E25 NLO, 50mm, Lockout
• Motor: Bosch Drive Unit Performance Generation 3 (75Nm) Cruise (250Watt), Smart System
• Battery: Bosch PowerTube 500
• Controller: Bosch Kiox 500
• Charger: Bosch 2A
• Shifters: Enviolo MC-TWIST
• Crankset: ACID Trekking Hybrid, 38T
• Cassette: KMC HG 9-Spline, 19T
• Chain: KMC Z610
• Pedals: ACID PP MTB
• Rims: CUBE EX25, 32H, Disc, Tubeless Ready
• Front Hub: Shimano HB-QB400, QR. 6-Bolt
• Rear Hub: Enviolo City V2, 310%, 6-Bolt, 135mm
• Tyres: Continental Contact Urban, 50-622
• Brakes: Shimano BR-MT200, Hydr. Disc Brake (180/180)
• Handlebars: CUBE Comfort Shape Bar
• Grips: ACID Travel Comfort Gripshift
• Headset: Acros AZF-1039, 1 1/8" straight Zero-Stack 1 1/8" (ZS 44mm), Bottom Zero-Stack 1 1/2" (ZS 56mm)
• Stem: CUBE Comfort Stem Pro, 31.8mm, Adjustable
• Saddle: Acid Shen Pro
• Seatpost: Cube Suspension Seatpost HD, 30.9mm
• Mudguards: ACID 56, BB-Mount
• Front Light: ACID Front Light PRO-E 60, 12V, DC
• Rear Light:  ACID Mudguard Rear Light PRO-E, 12V, DC
• Rack: Acid 20" Semi-Integrated Carrier, RILink Adapter Compatible
• Bell: Acid Alpha
• Stand: Acid FM Pure Kickstand
• Weight: starting from 28,8 kg

We reserve the right to make changes to the product information contained on this site at any time without notice, including with respect to equipment, specifications, models, colours, materials and pricing. Due to supply chain issues, compatible parts may be substituted at any time without notice.

Bike and frame weights are based on pre-production painted frames at time of publication. Weights may vary in final production.

Guide for Customers: Bicycle Safety

For your safety, we strongly recommend wearing a helmet every time you ride a bicycle. Helmets help protect your head in the event of a fall or collision, reducing the risk of serious injuries. Make sure to choose a helmet that fits properly, is securely fastened, and meets safety standards. Stay safe and enjoy your ride!

Aftercare Guidance for Your New Bike

Congratulations on your new bicycle! To ensure it performs optimally and lasts for years, proper aftercare is essential. Here's a guide to help you maintain your bike:

Initial Check-Up (First 50-100 miles)

• Gear Adjustment: It is to be expected that new cable operated gear systems will require resetting after the first few rides due to cable stretch. We would recommend this i done by a qualified Cycle Mechanic as gear adjustment is not easy for the novice. It will ensure smooth gear shifting and avoid damage.
• Brake Adjustment: After your first few rides, check the brakes for any wear or adjustment needs.
• Wheel Truing: Inspect your wheels for any wobbles. If you notice any, take your bike to a professional for truing.
• Lubrication: Apply chain oil to prevent rust and ensure smooth shifting. Wipe off any excess to avoid dirt accumulation.
• Tightening: Tighten bolts on your frame, handlebars, seat, and pedals to ensure everything is secure.
• Tyre Pressure: Check tire pressure regularly to avoid flats and ensure a smooth ride.

Routine Maintenance (Every Few Weeks)

• Chain Care: Clean and lubricate the chain regularly to prevent wear and maintain smooth gear shifting.
• Brake Safety: Before each ride, always pull hard on the brake levers to ensure they are functioning properly. If the brake levers pull too close to the handlebars, this could indicate that the brake pads are worn or that servicing is needed. Regularly check the brake pads for wear and replace them if they are heavily worn. If your hydraulic brakes feel spongy, they may need to be bled to restore proper function. This should be done by an authorized dealer or a qualified mechanic. Keep the braking surfaces clean and free of oil or grease, as contamination can reduce braking efficiency and pose a safety risk. Maintaining your brakes in good condition is critical for safe riding, so be sure to inspect them regularly and address any issues promptly.
• Tyre Inspection: Check tyres for punctures, cracks, or excessive wear. Maintain the correct air pressure to avoid premature wear. Check tyre pressure, ensuring it matches the recommended levels indicated on the sidewall. Failure to do so can impair performance and increase the risk of failure or personal injury
• Handlebar and Stem Safety: It's essential to regularly check the alignment of your handlebars and stem. Ensure that the handlebars are positioned at a 90-degree angle to the front of the bike and that the clamping bolts are tightly secured. This will prevent the bars from twisting while riding. Failure to properly align and tighten the handlebars and stem can lead to a loss of control, potential bike damage, and risk of personal injury. Always follow the manufacturer's instructions and check these components before each ride for your safety.
• Nuts and bolts: Tighten any loose parts to prevent accidents, check regularly. Some will require setting with a torque wrench in line with manufacturer instructions. Repetitive loosening of a component may indicate an underlying problem requiring a qualified Bike Mechanic for Guidance.
• Wheels and Seat Pins: Ensure that wheels and seat pins are securely tightened and properly closed before every ride. Follow the manufacturer's instructions to prevent any issues while cycling. Proper maintenance keeps your bike safe and reliable.
• Forks and Rear Shocks: Ensure that the forks and rear shocks are correctly inflated and preloaded according to your rider weight. This will help maximize efficiency and comfort while riding. Regularly check the suspension pivots for tightness and signs of wear. Loose or worn pivots can lead to damage and compromise the performance of your bike, potentially causing injury. To prolong the life of your suspension seals and stanchions, make sure they are kept clear of mud, dirt, and debris. Build-up can damage the suspension system and reduce its effectiveness. By keeping your suspension well-maintained, you'll ensure a smoother, safer ride and help extend the life of your bike.
• Frame Safety Check: Regularly inspect your bike frame for any signs of damage, cracks, or stress points. A compromised frame can lead to serious safety issues, including loss of control or breakage while riding. Look closely for any cracks, dents, or deep scratches on the frame, particularly around high-stress areas like the bottom bracket, head tube, and chainstay. Pay extra attention to areas where the frame may flex or be under pressure, as these spots are more prone to developing cracks. Inspect the welds and joints for any signs of fatigue or separation. If you notice any irregularities, consult a professional mechanic immediately.
• Clean the Bike: Regularly clean your bike using a soft cloth and mild detergent. Avoid using harsh chemicals or high-pressure water.

Seasonal Maintenance

• Gear Check: Inspect the drivetrain for any issues, like slipping gears or noise. Clean and lubricate the cassette, chain, and derailleurs.
• Suspension: If your bike has suspension, check the forks and shocks for proper performance and adjust or service them as needed.
• Wheel Condition: Check for wear on the rims and spokes. Ensure they are properly tensioned to avoid wheel failure.
• Frame Inspection: Examine the frame for cracks or damage, especially after a fall or rough riding conditions.
• Store Indoors: Store your bike in a dry place to protect it from extreme weather conditions like rain, snow, or direct sunlight, which can cause rust or fade paint.

Regular Professional Check-Ups

• Road Bikes: For optimal performance, aim to service your road bike every 100 hours of riding.
• Mountain Bikes: If you ride a mountain bike, it’s recommended to service it every 50 hours of riding due to the more demanding conditions.

Regular servicing helps maintain the health of key components, such as the drivetrain, suspension, and brakes, ensuring your bike stays in top condition and safe to ride. Always follow the service intervals that best match your riding style and consult a professional mechanic if you’re unsure about when to bring your bike in for maintenance.

Additional Aftercare Guidance for Your New Electric Bicycle (e-Bike)

Congratulations on your new electric bicycle! With proper care, your e-bike will provide reliable service and enjoyment for many years.

Initial Check-Up (First 50-100 miles)

• Battery Care: Fully charge the battery before your first ride. Check for any visible damage or issues with the battery connections.
• Battery Charging: Always charge the battery fully before storing the bike, and never let it deplete to 0%. Charge it regularly, even if you haven’t been riding, to maintain optimal battery health.
• Storage: When storing the bike for extended periods, remove the battery and store it in a cool, dry place. Avoid leaving the battery in extreme temperatures (either too hot or too cold).
• Avoid Overcharging: Don’t leave the battery plugged in for extended periods after it has reached 100%. Once fully charged, unplug the battery.
• Cleaning the Battery: Wipe the battery with a dry cloth. Never use water or immerse it in any liquid.

Routine EBike Maintenance (Every Few Weeks)

• Motor Inspection: Listen for unusual sounds coming from the motor while riding. If you hear grinding or strange noises, take it to a professional for servicing.
• Monitor Battery Health: Keep an eye on battery performance, such as charge duration and range. Significant reductions in performance may indicate it's time for a replacement.

Seasonal EBike Maintenance

• Check Electrical Connections: Inspect wires and connectors for signs of wear, corrosion, or loose connections. Clean and secure them as needed.
• Motor and Controller Care: Ensure the motor is free of debris and that the controller is securely mounted. If your e-bike is equipped with a display, check for clear visibility and functionality.
• Proper Storage
• Store Indoors: Always store your e-bike indoors to protect it from extreme weather, which could damage the electrical components.
• Remove Battery for Long-Term Storage: If you aren’t riding your e-bike for an extended period, remove the battery and store it separately in a cool, dry place. Avoid leaving the battery in the bike.
• Avoid Wet Conditions: If riding in the rain, dry the bike and motor components after use to prevent moisture damage. Keep the bike clean and dry, especially around the battery and motor.

Regular Professional Servicing

• Have your e-bike inspected by a professional at least once a year or after every 500-1000 miles of riding to ensure optimal performance.
• Regular check-ups should include the motor, electrical system, brakes, tires, and the battery.