"Thank you for your quick despatch, bike arrived well packaged. easy to assemble and I am delighted with it. Delighted to buy from a family business. I do not have gmail account, so unable to leave feedback on link provided. Regards "

"You have responded very quickly (overnight) to my wrongly placed order (wrong e-mail address submitted by me) to correct the situation. Your order was delivered today. Incredible considering I only placed the order on Sunday night. I can’t comment on the quality of the product until I can get round to fitting it to my sister in law’s bike. However I’m very pleased with a similar one I picked up from your Wetherby store last Friday."

"Good service and quick delivery on an item I was having difficulty getting elsewhere. Would definitely use All Terrain Cycles again."

"Looked on the internet at hybrid cycles and liked the look of the Trek dual sport 2. Scanned the internet and found All Terrain cycles had a hot deal for the cycle I wanted so ordered it from them. Excellent delivery bike delivered with no damage and in good condition. Followed the final assembly instructions and the bike was completed. Delighted with the bike and the service if I require any further components I would certainly use All Terrain cycles again"

"Hi, I just received My New Trek x caliber 7 2021 And over the moon with it. Many thanks for the excellent service. Kind regards, "

"Dont usually do this and don't know if I spoke to one person or a few of you at all terrain cycles. But I'm very impressed with the knowledge, service and product I received from you chaps. Fucking brilliant Thanks"

"I didn’t see much value in leaving a review on a bike model from last year that’s no longer available but I do want to feed back how happy I am with both the bike and the service from you guys. At a time when it was difficult to buy a bike (and almost impossible to find one that met my criteria for size etc.) you guys did a really good job. Lots of messages back and forward to make sure that everything was good. I really love my new bike. Thank you! :-)"

"Hello, I am very pleased with the order I received. I ordered it on Saturday morning, and received it Tuesday lunch time. Very impressed with the speed in which it was delivered. Good job "

"Hi My bike arrived today. I just want to say a massive thank you to everyone. The customer service has been amazing during a really difficult time. I would definitely recommend the company. Take care Best wishes"

"Appreciation. I would like to take this opportunity to thank ATC for their first class customer service! From the initial order and payment to the very swift, factual and clear response to my questions. The order was processed, prepared and delivered far quicker than I could have anticipated and having set the bike up and taken it for a test ride this morning I am over the moon with my purchase. I will recommend ATC to anyone thinking about purchasing a bike or accessories. Many Thanks and stay safe! Regards."

"Hi, I wanted to say a massive thank you to the team at All Terrain Cycles for ensuring my son received his bike in time for Christmas. Your customer service department was super efficient as was all involved in preparing the bike to ensure prompt delivery. Thanks again "

" Me & My husband Came to Shed 48 salts mill Bradford bd18 3Lb Sunday the 5th of August & from Getting there Alan who was Absulut Top man Very helpful in everyway Nothing was to much We came away with 2 fantastic MOUNTAIN BIKES Which we are Enjoying Thanks to one of Your staff Alan so helpful It was a pleasure from start to finish THANKYOU ALAN X"

"Just to say thank you very much - you were a pleasure to deal with and did exactly as you said and more. I am very pleased with the bicycle that arrived this morning, and am sure my daughter will be too."

"I would just like to thank you for your amazing customer service throughout my order, also fantastic shout on going for an xl frame over a large, the bike arrived a little while ago and the fit seems spot on. Can’t wait to get out later and take it for a little test. Thank you one again "

"Hi just received my bike and just want to thank you all at all terrain cycles for the pleasant service and how easy the order process was thanks again"

"Hi, just to let you know I received the bolt today and already fitted it so I'm able to race pmba this weekend. Thank you very much for the help as you've been the only bike shop willing to help and I haven't been able to ride my bike this year due to searching for the bolt!"

"I would just like to say how impressed I was with the speedy delivery of my race cape. I will definitely recommend you to other people and go to you rather than major national suppliers. I'm from Bradford, now living in Kent, so it's great to be able to support your business!"

"A gentleman called Ben (workshop?) helped immensely, listened to me explained pros and cons to 2 bikes I was considering and when I explained what I did helped more. Have a go outside and finally made a choice, cube 150 stereo. Also I'd like to add, a proper black Friday deal EXTRA 15% off everything and it was!!   So you have gained my custom again and even if nothing comes up between now and next black Friday, if it's a similar deal next year I'm sure I'll get something.   Thanks again"

"Hi Ben, Genuinely superb service today - thank you so much for being so speedy. My gears have never felt so smooth! Cheers,"

"Good morning,  I would just like to let you know the service from Dan and Ben at your saltaire store as been excellent,  I have had some trouble with my front wheel and they have sorted this problem out with no fuss or hassle . This is why I use you as my LBS . Thank you "

"Just want to inform you I received my order today and really pleased want to say what brilliant customer service you provided my order was originally out of stock from cube as they no longer made them but I was contacted and offered another product which I confirm would be brilliant, this was then shipped and the order was delivered so quickly with no problems and texts all the time informing me where my product was it is a shame that more companies dont run their business like yourselves I will be recommending you to everyone. Once again thanks for your excellent service. "

"Hi i just want say a big thank you to salts mills branch for selling me the giant road on Wednesday and for friendly and really good advice given to me about bike and on to ride long distance which came very handy at the weekend yours Daryl"

"Hi, I visited your Saltaire shop yesterday to view and possibly buy an electric bike.  I had the pleasure to be served  by Alan who was extremely knowledgable, enthusiastic and very clearly a lifelong cyclist.  He took the time to explain the merits of the various bikes and helped me select one which suited my needs.  In a world where complaints are the norm I  just wanted to say thank you to Alan and your company for helping me buy the right bike for me.  I had a very pleasant ride back to Leeds along the towpath and the bike was great.  Wishing you continued success in your business."

"Hi Tony I recently had my bike repaired at your shop - great service thanks."

"My name is Stephanie and I'm writing to you today because I would like to tell you how happy I was with Antony (Ant) customer service and all the help he gave me with choosing the right bike suitable for me (height etc) his knowledge is at a high standard when talking to the customer about the bikes, I was unsure about taking the bike home with the wheels off but he spent time teaching me how to take them and refit them, so I went home and put my bike back together without any problem, and that's down to Ants teaching and knowledge. So I'm saying a big thank you to Ant from a very happy customer. Please let him know thank you "

"I collected my bike from Saltaire today. It is lovely. Thank you ever so much for ensuring I have been looked after and dealing with Trek.   I am always impressed with your customer service and remain so.    Ben is a brilliant asset to Saltaire and should be thanked too."

"The service I had from Andy Feathers was 2nd to none, I sent my wheel back for repair on Monday, and I received it back (after a total re-build) on Friday. Thank you so much for your prompt and excellent service. "

"Just a big thank you to everyone at All terrain cycles. My cube was delivered today and I'm highly delighted with the product and service you have provided. I will definitely be recommending All Terrain Cycles and using them again. Many thanks. "

" Just a quick word to say how impressed I've been with Ben and the workshop lads recently. Twice this year I've landed them with my Reynolds assault wheels at short notice, once with a broken spoke and the other with totally shot wheel bearings. Both times I've needed the bike for events the following day and both times the service was nothing short of outstanding as well as friendly & polite. Cheers guys it's appreciated! "

"Always a friendly service, happy to give sound advice before taking your bike in for any work and work always carried out to a high standard at a reasonable price."

"Today I finally made up my mind and purchased a cube stereo hybrid 120 500 race 29” from your saltaire store, I would really like to thank the staff at both of your stores for their patience and great advice, two visits to Wetherby were informative though lacking electric bike choice. Last Sunday at saltaire Dan spent a good while helping me and advising me, and finally I returned this morning and made a my purchase, unfortunately Dan wasn’t there today but the staff member who did serve me ( very tall big built gent sorry I didn’t catch his name ) was again extremely helpful and patient, From a personal aspect spending that amount of money on a pushbike was quite daunting however I am very excited about my choice, Many thanks to All Terrain Cycles "

"Hi just want to say I received the newly built wheel this morning - I ordered a new open pro rim to be built on to my existing hub . Reached me in perfect condition and an excellent first class job done too. Well worth the money especially with the free postage too. Thanks "

"I just wanted to say thank you to all of the staff at All Terrain in Saltaire. I have had fantastic service from the minute I walked into the shop to look at bikes a few weeks ago. Every member of staff that I have communicated with in person and online has been friendly, helpful, patient and informative. I will recommend the shop to anyone and will certainly be returning for future bikes and accessories. Thanks again "

"“Hi Guys” I would like to thank the staff at your salts mill shop for their time and consideration, Debbie and I had travelled from Dewsbury by Cycle to visit your shop and also Saltaire, whilst on the way there my back brake was playing up a bit, when I arrived at the shop I asked the staff if they could have a look, not only was my brake sticking but numerous spokes on my back wheel where loose. Credit to the lads especially Flee, he tightened and trued up my back wheel and also fitted a new back brake calliper. This was much appreciated as we were riding to Denholm from your shop and then home to Dewsbury, It absolutely siled it down all the way home and it would have been horrendous if my bike had still been in the state it was when I arrived. Much appreciated Flee, and thanks for a good job. Kind Regards "

"Hi just an email to thank all terrain for the service I received at your Shipley branch I have had a supply & fit 11 speed conversion done on my mtb & it is excellent , your staff were very , friendly knowledgable & polite ,& I am happy I chose all terrain to carry out the work . Thank you Tim , & Sam the mechanic . "

"Picked up my new @CUBEBikesUK electric bike from @allterraincycle today. Great service, great ride home! "

"Hi Andi, Guys & Gals Just a quick update on my Giant Defy 3 Advanced i got from yourselves last week, been out on her twice now and i am absolutely over the moon with her ( Named her Little Blue ). Running sweet as a nut no problems what so ever apart from the roads been crap don't feel all the bumps on a hard tail lol, fantastic service by you guys again the communication, the extras i received with her little chip i am very grateful to the whole team there for everything. From placing the order to the hand over by Dan in store on the Saturday thank you all so very much one happy bunny. We are both registered to do the 65 Roses in March, charity event looking forward to doing it with little blue will let you all know how we both fared. Smile"

"Just as an aside, I bought my bike from All Terrain and I have to stay your staff are excellent, especially Alan who has been more than helpful in setting up the bike and the trainer bike. I have put some leaflets about the cycle in All Terrain Salts Mill to try and encourage others!!"

".....the bike is cool and yet again your company has restored my faith in shopping on line your amazing from beginning to end many thanks "

" I recently ordered a prescription lens holder for Endura Shark cycling glasses and chain lube. Many thanks for the prompt and efficient service."

"Great friendly service, I got a great bargain of a set gear shifters. I asked for the cheapest and unlike some shops who will try and sell you something else, these guys got me what I wanted. Well impressed."

"Hello Natasha Just wanted to confirm that the trolley arrived safely as well! I'd also like to thank you for your excellent service and communication. It's not often to get such great customer care! "

"I Just want to thank you guys for the very swift delivery of my Bontrager Race light double bottle cage.The price of the item was Brilliant and with free delivery, Excellent. I will definetly purchase again from you in the future and recommend you to all. Again a massive thank you. One very happy customer."

"Received my giant defy 1 yesterday really pleased with the cycle and really pleased with the customer service from all Terrain they are a company that care !! Would I order a bike again in the future !! I sure would !!"

"Hi All terrain Cycles I would like to say a massive thank you to Chris, the member of staff that has just seen me in a stop of trouble with a broken chain and kindly stopped to help me. I had no tool for the repair so he kindly dropped me off in menston I will be coming down to buy the tool I need in the new year"

"Christmas came early for me. A Kinesis Tripster ATR. Joint effort from both branches. Fantastic bike and fantastic service.Cheers Guys and Natasha !"

"I'm just leaving more positive feedback for your saltaire store, I picked up my sons new bike today a cube aim disc the same guy served me as when I bought my giant . Yet again he was brilliant I will and have recommended your shop this year I bought a new car and your shop treated me better than the high end dealers where I bought my car well done and keep up the good work fellas my next bike and my sons next bike will be coming from your shop"

"Hi Joe and Natasha, Thank you so much for your every assistance. I am very pleased with your customer service. If there is 1 other thing I can do, that is highly recommending both of you to your managers/superiors.Please tell me how to reach out to them, or if you can use this email to refer to them. I am very satisfied with your genuine and patient customer service despite my numerous requests. With this experience, I will return to buy more items from All Terrain Cycles. My very first buying experience with you guys was great, keep up the great service. Thank you. Speak to you soon."

"really happy with the bike thank you for all your help"

"The communication and customer service was second to none and your personal assistance in all requests was just great. If all companies had the same empathy with its customers and a Natasha on the end of the emails or telephone life would be so much easier."